Privacy & Cookies Policy – Phil Brooke Longbows

1. Introduction

Phil Brooke Longbows (“we,” “us,” or “our”) is committed to protecting your privacy when you visit our website or use our services. This policy explains how we collect, use, and protect your information, and how we use cookies.

By using our site, you agree to the terms of this Privacy & Cookies Policy.

2. What Information We Collect

We may collect:

• Information you provide when placing orders, signing up for newsletters, or contacting us (e.g., name, email, address, phone).

• Technical information automatically collected when you use the website (IP address, browser type, device information).

• Usage data, including pages visited and interactions with our site.

We will not sell or share your personal information with third parties for marketing purposes.

3. Our Use of Cookies

Cookies are small files stored on your device to help improve your experience. They cannot personally identify you.

We use cookies to:

• Remember login details and shopping cart information.

• Analyse website usage to improve performance and content.

• Personalise your experience where appropriate.

Types of Cookies We Use

• Essential Cookies: Required for site functionality.

• Performance Cookies: Collect anonymised usage statistics.

• Functional Cookies: Remember your preferences and settings.

• Third-Party Cookies: Used by embedded content or analytics tools.

Managing Cookies: You can block or delete cookies via your browser settings. Some features may not work correctly if cookies are disabled.

For non-essential cookies, we display a cookie consent banner when you first visit our site.

4. How We Use Your Personal Information

We use your data to:

• Process orders and manage your account.

• Communicate with you about your order or our services.

• Improve our products, website, and services.

We retain personal information only as long as necessary to fulfil these purposes.

5. Sharing Your Information

We do not sell your personal information. We may share your data:

• With trusted third-party service providers (e.g., payment processors, delivery companies) to fulfil orders.

• Where required by law or to protect our legal rights.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or deletions of your personal data.

• Withdraw consent to non-essential cookies at any time.

To exercise your rights, please contact us at: [Insert Email]

7. Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

8. International Orders

If you place an order from outside the UK, you are responsible for local taxes, duties, and compliance with local laws regarding data transfer.

9. Changes to This Policy

We may update this Privacy & Cookies Policy occasionally. The latest version will always be available on this page. Check regularly to stay informed about how we collect and use your information.

10. Contact Us

For any questions about this policy, your data, or cookie preferences, contact us